Contact Information

Email: media-help@illinois.edu

Phone: 217-244-1143

Services We Provide

End-to-End Services
These are services that Media Tech will help you acquire, implement, and use from purchase to retirement.

• • Desktop and notebook computer management and support
  • Printer and copier management
  • Network file storage and management
  • Classroom audio/visual services
  • Computer lab management
  • Web hosting
  • TV recording for instruction and research
  • VHS to DVD conversion equipment
  • Swipe card lock management

Facilitated Services
We work with other providers to help you identify a solution and take advantage of it. Often times, a campus provider or outside vendor provides support for the service’s usage.

• • • Compass2G learning management system
    • Qualtrics survey-based research tool
    • E-portfolio system
    • Technology reservations and checkout
    • Room reservation system
    • Liaison with vendors and campus providers

Backend Services
Most customers will never use these systems directly, but we run them as infrastructure for other services we provide.

• • Server and data center administration
  • Inventory management

Consulting Services
We will also try to help you identify technology-based solutions to a variety of challenges and opportunities.

• • Pedagogy and technology consulting
  • Creative project technology consulting
  • Research computing consulting