Tech Help Phone: 217-244-1143
Services We Provide
- End-to-End Services
These are services that Media Tech will help you acquire, implement, and use from purchase to retirement.
- Desktop and notebook computer management and support
- Printer and copier management
- Network file storage and management
- Classroom audio/visual services
- Computer lab management
- Web hosting
- TV recording for instruction and research
- VHS to DVD conversion equipment
- Swipe card lock management
- Facilitated Services
We work with other providers to help you identify a solution and take advantage of it. Often times, a campus provider or outside vendor provides support for the service’s usage.
- Compass2G learning management system
- Qualtrics survey-based research tool
- E-portfolio system
- Technology reservations and checkout
- Room reservation system
- Liaison with vendors and campus providers
- Backend Services
Most customers will never use these systems directly, but we run them as infrastructure for other services we provide.
- Server and data center administration
- Inventory management
- Consulting Services
We will also try to help you identify technology-based solutions to a variety of challenges and opportunities.
- Pedagogy and technology consulting
- Creative project technology consulting
- Research computing consulting