Contact Information
Email: media-help@illinois.edu
Phone: 217-244-1143
Services We Provide
End-to-End Services
These are services that Media Tech will help you acquire, implement, and use from purchase to retirement.
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- Computer management and support
- Printer and copier management
- Network file storage and management
- Classroom audio/visual services
- Computer lab management
- Web hosting
- Swipe card lock management
- Technology equipment reservations and checkout
Facilitated Services
We work with other providers to help you identify a solution and take advantage of it. Often times, a campus provider or outside vendor provides support for the service’s usage.
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- Canvas learning management system
- Qualtrics survey-based research tool
- Room reservation system
- Liaison with vendors and campus providers
Backend Services
Most customers will never use these systems directly, but we run them as infrastructure for other services we provide.
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- Server and data center administration
- Inventory management
Consulting Services
We will also try to help you identify technology-based solutions to a variety of challenges and opportunities.
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- Pedagogy and technology consulting
- Creative project technology consulting
- Research computing consulting